Monday, April 16, 2001

Governments Go Direct: Citizens Get a Direct Connection

How the Internet is changing how governments provide services, from my short stint at strategy+business, the thought leadership publication of the consulting firm Booz Allen Hamilton. I was the editor of the enews section and I wrote this piece, so I gave myself the byline. http://www.strategy-business.com/press/enewsarticle/22752?pg=all&tid=230

The Law of Spontaneous Conversations, Massachusetts Edition

There’s something about me that draws people who want to talk. They can’t wait to tell me their obsessions and life stories. Whether I respo...