Monday, April 16, 2001

Governments Go Direct: Citizens Get a Direct Connection

How the Internet is changing how governments provide services, from my short stint at strategy+business, the thought leadership publication of the consulting firm Booz Allen Hamilton. I was the editor of the enews section and I wrote this piece, so I gave myself the byline.

The Queen is Dead. Long Live the Queens.

I started thinking about contenders for the title of my personal Queen of Soul in late June, after I attended the American Roots Music Fes...